1. Introduction

Welcome to Logical Storage Solutions Ltd ("we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you visit our website.

By using our website, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our site.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

  • When you contact us via forms, email, or phone, we may collect your name, email address, phone number, and any other details you provide.
  • If you request a quote or submit an enquiry, we may store this data in our CRM system, Pipedrive.

2.2 Information We Collect Automatically

When you visit our website, we collect certain information automatically using cookies and tracking technologies:

  • Google Analytics 4 (GA4): We track user behaviour on our website to improve user experience and website performance.
  • Google Ads Conversion Tracking: We use conversion tracking to measure the effectiveness of our advertising campaigns.
  • Pipedrive CRM Integration: If you submit a contact form, we may push your details into our CRM to follow up on your enquiry.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to your enquiries and provide customer support.
  • To improve our website and marketing effectiveness.
  • To track conversions and measure the success of our Google Ads campaigns.
  • To store and manage sales leads via our CRM (Pipedrive).
  • To comply with legal and regulatory requirements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. These include:

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Used by Google Analytics 4 to track user interactions.
  • Advertising Cookies: Used by Google Ads for remarketing and conversion tracking.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the website’s functionality.

5. How We Share Your Information

We do not sell your personal data. However, we may share data with trusted third parties, including:

  • Google (for Analytics and Ads tracking) – to measure and optimise website performance.
  • Pipedrive (CRM) – to manage customer enquiries and follow-ups.
  • Service providers who assist in website maintenance, hosting, and marketing.

We ensure all third-party providers handle your data securely and comply with applicable data protection laws.

6. Data Security

We take reasonable measures to protect your personal data from unauthorised access, use, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Opt out of Google Analytics tracking via Google's opt-out tool.
  • Manage or disable cookies in your browser settings.

To exercise any of these rights, please contact us at info@logicalstorage.co.uk.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Last updated: 5th February 2025

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Logical Storage Solutions Ltd

Unit 1B Herald Way

Pegasus Business Park

Castle Donington DE74 2TZ

Tel: 0845 689 1300 Email: info@logicalstorage.co.uk